FAQ
Resident FAQs
Our streamlined online portal allows you to report maintenance issues directly. We prioritise urgent repairs to minimise inconvenience and address all other requests in a timely manner.
Residents can access the maintenance schedule and receive updates through our online portal, which keeps all essential information available in one place.
LPM provides out-of-hours emergency contact options for urgent maintenance needs, ensuring that support is available when you need it most.
All property updates and community news are accessible on our portal, where you’ll find announcements, event information, and other relevant updates.
Our online portal gives residents real-time access to financial records, ensuring clarity and transparency in all service charges and expenses.
Leaseholder FAQs
Service charges are based on the costs of managing and maintaining the building. Leaseholders can access a detailed breakdown of these budgets and expenses through our secure portal.
Leaseholders have access to up-to-date financial data, including transaction histories, budgets, and reports, providing full property finance transparency.
LPM proactively manages legal compliance, covering health and safety regulations, lease obligations, and industry standards to ensure the building remains compliant and secure.
For lease-related queries, leaseholders can contact our management team directly through the portal or by phone, where a team member will provide prompt assistance.
As a small, owner-managed company, LPM offers direct access to our directors and personalised service. We ensure responsive communication and tailored support for every property we manage